Navu can establish a live chat conversation between a website visitor and a designated Slack or Teams channel. This document provides the instructions on how to set up live chat. Prerequisite Set up either a Slack or Microsoft Teams integration with Navu. Live Chat Setup Once you have set up the requisite integration, follow these … Read more

Overview Navu’s integration with Slack enables the following: Setup This document details how to install the Slack integration. This is a prerequisite to setting up live chat. The full live chat setup instructions can be found here. Before enabling this integration, ensure there is a Slack channel in your Slack organization to be used with … Read more