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Connecting Navu’s Contact Form To Your CRM
The form on the Contact tab of the Navu Sidebar can be configured to push the form details into a CRM. To enable this for HubSpot and Salesforce enable the HubSpot integration or the Salesforce integration. Enabling these automatically creates a corresponding form in these CRMs to capture the form ... Read more
Navu Integration for Zendesk
Overview Navu’s integration with Zendesk allows Navu to ingest Zendesk Help Center content and add it to the training set for your site’s AI. In addition, AI responses, when appropriate, will cite the underlying Help Center support page, allowing visitors to click through directly to the support articles related to ... Read more
Adding Additional Fields to the Sidebar Contact Form
The Sidebar Contact form contains three fields by default. These are Name, Email and Message. If Navu is integrated with HubSpot or Salesforce, these fields are automatically added to the contact record when a visitor fills in the form. To add additional fields to this form, in the Navu portal, ... Read more
Training the Guide AI on New Content: A Practical example
The Navu Portal is a great place to review the conversations had by visitors on your website. Analyzing these conversations can often make it clear where there may be gaps in the content on which your guide is trained. The best practice to improve the Guide AI’s answers is to ... Read more
Terms of Service
Last modified: September 20, 2024 Thank you for using the Navu service (the “Navu Service”), a service that is wholly owned and operated by Navu, Inc. (together with its affiliates, “Navu”, “we”, or “us”). The Navu Service is designed to help you increase lead conversion on your websites by tracking ... Read more
Privacy Policy
Effective Date: 2/23/2024 Navu, Inc. (“Navu”) is committed to protecting the privacy and security of the information we collect and to being transparent about the ways in which we collect and process your information. This statement (the “Privacy Policy”) sets forth our policies and practices for handling the information we ... Read more
