Release Notes: New AI Options, Reliable Results

We’re excited to introduce Navu 3.5, bringing a major update to our AI capabilities! This release introduces dual AI provider support, enhanced indexing efficiency, and improved response reliability.


Dual AI Provider Support: OpenAI & Google

Starting with Navu 3.5, we now support both OpenAI (via Assistants API) and Google (via Vertex AI). Each site can be configured to use one as the primary and the other as the secondary AI provider. When a visitor asks a question, Navu can now generate responses from both providers (unless the secondary is disabled) and display the primary response by default.

In some cases, we will use the secondary response instead:

  • If the primary response fails but the secondary succeeds
  • If the primary response exceeds a set timeout, the first available response is used
  • If OpenAI is the primary, we use streaming to display responses as they arrive, but Google’s speed often makes this unnecessary

Initially, OpenAI will be the default primary provider. This ensures a seamless transition, as OpenAI assistants are pre-trained, whereas Google requires content uploads that can take time. Additionally, we want to further refine Google’s responses before making it the default for all sites.


For now, dual provider support is being rolled out exclusively to a small group of eligible customers. In the future we intend to incorporate it into our subscription plans.

Let us know if you have any questions or feedback!

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