We’re excited to announce the launch of Navu 4, a major upgrade that transforms your website assistant from a reactive chatbot into a proactive, skills-driven assistant that can take action and integrate with your business workflows.
Skills: AI Workflows That Do Real Work
Your assistant can now be powered by skills, modular AI-enabled workflows that perform business tasks (not just answer questions). Skills let your assistant:
- Process quote requests
- Route or create support tickets
- Register event signups
- Query or update customer data
- And much more!
You simply describe the behavior you need in plain language, and Navu handles the rest under the hood.
How to Build Skills | Skills FAQ
Real-World Tools Behind the Scenes
Each skill gets access to a toolbox of integrations and capabilities that connect it to external systems, content sources, and browser-level automation. Skills can fetch content, query databases, trigger messages, or control page flows, enabling your assistant to do real work instead of just chat.
Prompt Suggestions for Discovery
To help visitors engage with your assistant’s capabilities, we’ve added prompt suggestions next to the input box (for example “Get a quote”). With a single click, the assistant launches the relevant skill, enters a guided flow, and captures necessary details. This makes skills intuitive and discoverable.
Your Website Reimagined
With Navu 4, your site is more than a static repository of content. It becomes a gateway, your assistant acts as a concierge, driving visitors toward the processes you define, automating tasks, and turning conversation into execution.
Read more: What’s New in Navu 4
