Documentation

It is your responsibility to fulfill your privacy obligations to your website visitors. Navu is a first party cookie and does not track visitors between sites and never shares visitor information with anyone but the website owner.   The steps below explain how to extend consent management from your existing Consent Management Platform (CMP) to include Navu. Functionally, the Navu embed code enables visitor tracking in a very similar way to Google Analytics. Typically, the Navu cookie can be added to your CMP in the same way the Google Analytics cookie is added. Supported CMPs If you use one of … Read more

Adding the Navu panel to your website allows you to easily see in real-time what every visitor to your site is doing and to focus on visitors of particular interest to you. This is where you can learn more about how the Navu Panel works and how best to use it. Table of Contents At a Glance Getting Started Recent Visitors Journeys Visitor Selections Filtering Search Minimizing Navu Members and Invitations Troubleshooting Uninstalling Navu At a Glance After Navu has been added to your website, anyone with permission can access the Navu Panel right on the website itself. To see the … Read more

Wix supports a simple way to add code snippets, such as the Navu embed code, to your site.  This article from Wix explains how to accomplish this. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site.  If you already have access to your Navu portal you can find your embed code here. If you have not signed up yet, then contact [email protected] to get a SiteCode. Alternatively, once you have signed in to the Navu application, navigate to the Domains tab. Find your site, and click on the INSTALL link. Copy the Navu embed code … Read more

To facilitate creating guides, Navu indexes your site to build a library of resources including images, webpages, videos, PDFs and forms.  This indexing is very similar to the way Google and other search engines build their indexes. As such, Navu’s servers need access to your site.   If you are running security software (such as Sucuri or StackProtect) or a CDN (such as Cloudflare or Akamai) they may block access by Navu’s servers.  To ensure Navu can reach your site in these cases, it may be necessary to whitelist the IP addresses of Navu’s servers. For details on how to … Read more