To facilitate creating guides, Navu indexes your site to build a library of resources including images, webpages, videos, PDFs and forms. This indexing is very similar to the way Google and other search engines build their indexes.
As such, Navu’s servers need access to your site. If you are running security software (such as Sucuri or StackProtect) or a CDN (such as Cloudflare or Akamai) they may block access by Navu’s servers. To ensure Navu can reach your site in these cases, it may be necessary to whitelist the IP addresses of Navu’s servers.
For details on how to whitelist IP addresses in Cloudflare see https://support.cloudflare.com/hc/en-us/articles/217074967-Configuring-IP-Access-Rules.
For details on how to whitelist IP addresses in Cleantalk see https://cleantalk.org/help/blacklist-usage.
For details on how to whitelist IP addresses in Sucuri see https://docs.sucuri.net/website-firewall/whitelist-and-blacklist/whitelist-an-ip-address.
For details on how to whitelist IP addresses in Akamai see https://techdocs.akamai.com/identity-cloud/docs/manage-property-ip-allow-lists
Navu’s servers’ IP range can be entered in any of the following formats depending on what your security or CDN service requires.
149.56.217.0/24 (preferred format for Cloudflare)
or
149.56.217.0/25
or
149.56.217.*
or
149.56.217.0-127
Some security software may also require Navu’s user agent information:
Mozilla/5.0 (compatible; NavuBot/1.0; +http://navu.co)
