Reference customer questions
Question: Are there other websites using Navu that I can look at?
Answer: Sure! Here are a few examples of sites using Navu’s sidebar: https://www.monarchtractor.com/, https://www.recovr.biz/, https://vendedigital.com/.
Question: Is Navu or the Navu Sidebar live on any websites? Do you have reference customers?
Answer: Yes. Here are some examples of websites with a live Navu Sidebar and AI guide: https://www.monarchtractor.com/, https://www.recovr.biz/, https://vendedigital.com/.
Question: Who are your customers?
Answer: Yes. Here are some examples of Navu’s customers: https://www.monarchtractor.com/, https://www.recovr.biz/, https://vendedigital.com/.
Question: Are you live on any website?
Answer: Yes. Here are some examples of websites with a live Navu Sidebar and AI guide: https://www.monarchtractor.com/, https://www.recovr.biz/, https://vendedigital.com/.
Competitor comparison questions
Question: How do you compare against drift?
Answer: Drift takes a playbook approach to visitor chat interactions. This requires the creation and maintenance of decision trees and playbooks that lead visitors down a rigid path. Drift’s philosophy is to define the path a visitor must follow and keep them on it. Conversely, Navu’s AI simply answers the question being asked allowing the visitor to educate themselves in the way they want to learn. All reports suggest that maintaining playbooks is labor intensive. With Navu there is no extensive setup or maintenance.
Question: How do you compare to Intercom?
Answer: Intercom is focused on customer support applications. Their onboarding is far more complex as it requires integration into backend systems that aren’t public facing. In addition the company side of their live chat solution requires seats within the Intercom system. By comparison, Navu is focused on the marketing side of a company’s public facing website, training its AI on the publicly accessible website content, and while Navu can certainly train on non public sources, this tends not to be a requirement for marketing organizations, dramatically simplifying the setup and maintenance. Furthermore, Navu’s live chat integrates directly with Slack or Microsoft Teams, leveraging ubiquitous communications systems already in place. No additional Navu seats are required to support the company side of the live chat connection.
Question: How do you compare to PathFactory?
Answer: PathFactory is essentially a CMS (Content Management System). Your content resides within PathFactory. Before being able to exploit any PathFactory’s AI chatbot functionality, this content must be transferred into PathFactory. This represents a large effort to get started with their AI chatbot. Conversely, Navu’s AI is trained on your current content in your current CMS. You can be up and running with Navu’s AI chatbot, trained on your website content in minutes. You can try Navu right now here, and interact with an AI trained on (and limited to) your website content in minutes.
