Navu now makes it easy for websites built partly or entirely on Shopify to have an AI chatbot that understands both the website content as well as the Shopify product catalog. That means that it can assist web visitors who are shopping for specific products. Here are the steps to use this new capability: It is … Read more
Tag: Integrations
Setting Up Live Chat with Slack or Microsoft Teams
Navu can establish a live chat conversation between a website visitor and a designated Slack or Teams channel. This document provides the instructions on how to set up live chat. Prerequisite Set up either a Slack or Microsoft Teams integration with Navu. Live Chat Setup Once you have set up the requisite integration, follow these … Read more
Navu Integration for Slack
Overview Navu’s integration with Slack enables the following: Setup This document details how to install the Slack integration. This is a prerequisite to setting up live chat. The full live chat setup instructions can be found here. Before enabling this integration, ensure there is a Slack channel in your Slack organization to be used with … Read more
Navu Integration for HubSpot
Overview Navu’s integration with HubSpot enables the exchange of information between the two platforms enhancing the contact/visitor information in both systems. This includes pushing form fill details from the Contact form in the Navu Sidebar into a HubSpot contact record. Navu Benefits The integration allows Navu to augment visitor information based on HubSpot data by … Read more
Navu Integration for Salesforce
Overview Navu’s integration with Salesforce enables the exchange of information between the two platforms enhancing the contact/visitor information in both systems. Salesforce Benefits Once enabled, this integration will make three fields available to the Contact record in Salesforce. To see these, the Salesforce administrator will need to update the Page Layouts for the Salesforce Contact … Read more
Configuring Your Consent Management Platform For Navu
It is your responsibility to fulfill your privacy obligations to your website visitors. Navu is a first party cookie and does not track visitors between sites and never shares visitor information with anyone but the website owner. The steps below explain how to extend consent management from your existing Consent Management Platform (CMP) to … Read more