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All About the Navu Sidebar

The new sidebar is Navu’s solution to a growing problem for marketing teams: stories are getting bigger and more complicated while attention spans are getting smaller. The Sidebar is Navu’s way of introducing conversation into your website in a way that visitors will appreciate. They don’t want to wander through hundreds of ... Read more

Getting Started With The Navu Sidebar

Try an Interactive Guide. It can be configured for your site in a few hours. Step 1: Sign up If you are interested in adding a sidebar to your website, give us your name, email address and website address. If your site is eligible (most are), within one business day ... Read more

Adding A New Member To The Navu Portal

To invite a new member to your portal, visit the Members page by clicking on the Members icon in the left menu. On the Members page, click the + Invite A Member button and fill in the details for the person you would like to invite. Owners can view analytics, ... Read more

Controlling The Guide AI’s Content Sources

The simplest way to manage the answers provided by the Guide AI is to define the content sources on which it’s trained. Navu builds an index of all the content on your site. The index includes all publicly accessible content on any of the subdomains listed in the Domains page ... Read more

Sharing the Sidebar Internally

While evaluating the Sidebar and the Interactive Guide you may want to share it with your colleagues before requesting it go live on your site. After installing the Navu embed code, the Sidebar is available to you and anyone else by using the ?navu-sidebar URL parameter. Specifically, adding this parameter ... Read more

Anchor Links To Open The Navu Sidebar

How to add anchor links that will open the Navu Sidebar.

Good Answers for Navu’s AI Sidebar

The following questions and answers are designed to give our AI sidebar information about the best way to answer a variety of questions. Question: What do you do? OR What does Navu do?Answer: Navu is a software company that helps marketing teams in B2B companies improve the results they get ... Read more

[3.0 Manual]

This is a complete list of the features in Navu 3.0. Sidebar Sidebar is the main “do” component in Navu. It provides an interactive AI guide to all or specific visitors based on audience. If integrated with Slack, it can also provide live chat to all web visitors, or limited ... Read more

Reading Your Website Performance Report

Overview Depending on settings, Navu will send a weekly report detailing how your website is performing. This report lists visitors, conversion rates and leads from several points of view. Sitewide: How your site as a whole is performing in terms of attracting visitors and converting them into leads. By Channel: ... Read more

Navu Integration for Slack

Overview Navu’s integration with Slack enables Navu to post detailed alerts into any Slack channel. These alerts are triggered by specific visitor activity on your website. Below is an example. Setup Before enabling this integration ensure there is a Slack channel in your Slack organization into which you would like ... Read more

Navu Integration for HubSpot

Overview Navu’s integration with HubSpot enables the exchange of information between the two platforms enhancing the contact/visitor information in both systems. Navu Benefits The integration allows Navu to augment visitor information based on HubSpot data by highlighting the HubSpot contact information in the Navu visitor details. In addition, if the ... Read more

Navu Integration for Salesforce

Overview Navu’s integration with Salesforce enables the exchange of information between the two platforms enhancing the contact/visitor information in both systems. Salesforce Benefits Once enabled, this integration will make three fields available to the Contact record in Salesforce. To see these, the Salesforce administrator will need to update the Page ... Read more

Installing Navu on a TYPO3 website

This article from TYPO3 explains how to add script to the <head> of your TYPO3 website. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site. If you already have access to your Navu portal you can find your embed code here. If you ... Read more

Terms of Service

Last modified: September 20, 2024 Thank you for using the Navu service (the “Navu Service”), a service that is wholly owned and operated by Navu, Inc. (together with its affiliates, “Navu”, “we”, or “us”). The Navu Service is designed to help you increase lead conversion on your websites by tracking ... Read more

Privacy Policy

Effective Date: 2/23/2024 Navu, Inc. (“Navu”) is committed to protecting the privacy and security of the information we collect and to being transparent about the ways in which we collect and process your information. This statement (the “Privacy Policy”) sets forth our policies and practices for handling the information we ... Read more

Configuring Your Consent Management Platform For Navu

It is your responsibility to fulfill your privacy obligations to your website visitors. Navu is a first party cookie and does not track visitors between sites and never shares visitor information with anyone but the website owner. The steps below explain how to extend consent management from your existing ... Read more

Installing Navu on a Wix website

Wix supports a simple way to add code snippets, such as the Navu embed code, to your site. This article from Wix explains how to accomplish this. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site. If you already have access to ... Read more

Ensuring Navu Has Access To Your Site

To facilitate creating guides, Navu indexes your site to build a library of resources including images, webpages, videos, PDFs and forms. This indexing is very similar to the way Google and other search engines build their indexes. As such, Navu’s servers need access to your site. If you are ... Read more

Installing Navu on a Webflow website

Webflow supports a simple way to add code snippets, such as the Navu embed code, to your site. This article from Webflow explains how to accomplish this. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site. If you already have access to ... Read more

Installing Navu on an Unbounce landing page

Unbounce supports a simple way to add code snippets, such as the Navu embed code, to their landing pages. This article from Unbounce explains how to accomplish this. The Navu embed code should be added to the head of the page. The snippet of code to add is shown below. Replace the __SiteCode__ with ... Read more

Where to find my site code

Here is where to find the 6 digit alphanumeric site code and the Navu embed code specific to your site. Site Code To find the site code, sign in to the Navu portal and navigate to the Site tab. The site code can be found in the top section ... Read more

Installing Navu on a WordPress Website

The Navu WordPress plugin is the simplest way to add Navu to your WordPress website. Here are the instructions to install the plugin: 1. Log in to your WordPress account. 2. In the left hand panel, hover over Plugins, then click Add New. 3. Enter navu in the Keyword field. ... Read more

Installing Navu on a Squarespace website

Squarespace supports a simple way to add code snippets, such as the Navu embed code, to your site. This article from Squarespace explains how to accomplish this. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site. If you already have access to ... Read more

Installing Navu on a Ghost website

Ghost supports a simple way to add code snippets, such as the Navu embed code, to your theme files without editing them. This article from Ghost explains how to accomplish this. The snippet of code to add is shown below. Replace the __SiteCode__ with the 7 digit alphanumeric code for your site. If you ... Read more

Installing Navu on a HubSpot website

HubSpot supports a simple way to add code snippets, such as the Navu embed code, to your site. This article from HubSpot explains how to accomplish this. Follow the link and scroll down to the “Add code snippets to all content hosted on a specific domain” section. The snippet of code to ... Read more

Installing Navu

Navu can be added to any website. The installation instructions depend on the underlying Content Management System (CMS) for your site. Click the relevant CMS from the list below for specific instructions. Installing Navu on a WordPress website Installing Navu on a Squarespace website Installing Navu on a Ghost website ... Read more

Installing Navu with Google Tag Manager

With the introduction of the Navu Sidebar, the Navu embed code can no longer be installed via Google Tag Manager. Please install the Navu embed code directly on your website or via a plugin as described in these instructions.